Returns Policy
At Regency & Riviera, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, you may return your item under the following conditions.
Return Period
You may return your item within 14 days of receiving your order.
How to Initiate a Return
To start a return request, please contact us by either:
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Filling out the Contact Us form on our website, or
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Emailing us directly at info@regencyriviera.com
Once your request is received, our team will provide you with the return instructions.
Return Shipping Costs
Customers are responsible for the cost of the return shipping label. The return shipping fee will not be covered by Regency & Riviera.
Return Address
All approved returns must be shipped to our Miami location (Postal Code 33140, United States). The full return address will be provided once the return request has been approved.
Condition of Returned Items
Items must be returned in their original condition, unworn, unused, and with all original tags and packaging.
Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, the refund will be issued to the original payment method used for the purchase.
If you have any questions regarding returns, please contact us at info@regencyriviera.com